Caredig and Totalmobile Join Forces for Digital Transformation

Caredig are delighted to announce a new partnership with Totalmobile, marking a pivotal step in our digital transformation journey. The collaboration, is part of our strategic objectives and falls under one of our five key projects, that people can easily access reliable services when they need them. Working with Totalmobile’s Connect, Mobilise, and Protect solutions will elevate service delivery and customer experiences.

Totalmobile’s Connect was selected for it’s repairs management, Mobilise for field service operations, and Protect to enhance safety protocols. This tailored solution streamlines workflows, addressing the unique challenges that we face at Caredig.
“The collaboration with Totalmobile perfectly aligns with our vision of an advanced digital approach and customer-centric housing service,” stated Meg Smith head of property services at Caredig. “We are certain that Totalmobile’s cutting-edge solutions will not just meet but surpass our expectations in revolutionising our processes. Choosing to work with Totalmobile was influenced by the success stories of neighbouring Housing Association benefiting from our solutions. Visiting Housing Association currently utilising Totalmobile solutions provided valuable insights, reinforcing Caredig’s trust in Totalmobile as their preferred digital innovation partner.

David Webb, Managing Director of Property and FM at Totalmobile, expressed his enthusiasm for the new partnership: “We’re excited to begin this transformative journey with Caredig Housing Association. Our joint effort aims to establish new standards for digital innovation in the housing sector. Together, we look towards a future where technology improves residents’ quality of life, streamlines staff operations, and fosters a more sustainable and connected community.”

Totalmobile’s bespoke solution will be a big change to our operations, tackling challenges in repairs management and subcontractor coordination. This collaboration signifies a significant milestone in achieving a more efficient and customer-centric service delivery model.

This strategic partnership reflects a shared commitment to driving innovation and excellence in the housing industry. Totalmobile and Caredig look forward to the positive impact this collaboration will have on service delivery, operational efficiency, and overall customer satisfaction.

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