Services For You

Caredig provides a wide range of housing solutions for single people, families, older people and people who need support to maintain their tenancy. These services include benefits and money advice, support around anti-social behaviour, homelessness advice, guidance services and much more.

Caredig has formed partnerships with a wide range of statutory and voluntary organisations to provide specialist housing and additional support services. We have formal agreements in place with these organisations, but the majority of our specialist schemes are directly managed by us.

Smart Meter Roll Out

Smart meters are the newest generation of gas and electricity meters.

Together with their accompanying in-home displays, a smart meter will help you keep track of the energy you use in your home, and will cut out the need for meter readings. By providing information about your energy use, these devices can help you to make informed decisions to manage your energy costs. The UK Government plans for every home and business in the UK to have a smart meter for electricity and gas by the end of 2020.

Nurse or female volunteer delivers groceries to a senior adult woman at her home.  The Latin descent woman carries a grocery bag full of fresh fruits and vegetables to the mature woman who is unable to leave her home due to illness.  The woman is grateful for the delivery.

Rental Exchange

Tenants of social housing landlords, such as Caredig, often find it difficult to get affordable credit. This can be because they have little or no credit history. Because of this, they often can't take advantage of interest-free credit or have to pay higher than normal interest rates. They may even have to use PayDay loan companies or other lenders.

Caredig have arranged with the credit reference agency Experian that rent payments can be used as evidence of a tenant's ability to make regular payments, and this can improve their credit rating. Caredig will share your rental payment information with Experian on a regular basis – this is called the “Rental Exchange”.

Home Content Insurance

Why do I need it?

If you are a tenant who rents, it is unlikely your landlord will cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.

Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen.

To help you decide whether home contents insurance is right for you, Caredig have teamed up with Thistle Tenant Risks, and  Great Lakes Insurance UK Ltd who provide the My Home Contents Insurance Scheme, a Tenants Contents Insurance policy designed for tenants living in social housing.

The My Home Contents Insurance Scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.

How do you get further information?

  • Call Thistle Tenant Risks on 0345 450 7288
  • Alternatively, please visit the thistlemyhome.co.uk for more information or to request a call back.