Pay Your Rent

The information below explains how you can pay your rent, service charge or access help if needed.

By using the My Home 24/7 you will be in control of your account and can check information at a time that suits you!

My Home 24/7

 

My Home 24/7 is our tenant app which can be accessed on a mobile or tablet 24 hours a day 7 days a week and puts you in control of your account. You can:

  • Check your rent balance
  • Pay your rent
  • Access a mini statement
  • Update account details
  • Inform us of any changes
  • Leave feedback for us
  • Log Anti-social behaviour
Sign up to the app

*If you need to find your tenancy number, use our Live Chat for a quick and instant reply.

Login or Sign up today!

Alternative Ways to Pay Your Rent

Here to help

As a housing association, we charge reasonable rents and service charges. When you sign your tenancy agreement you agree to pay your rent/service charge in full and on time. However, if you are having difficulties paying your rent, you should contact us immediately so we can talk through your options and see what help and support we can provide. You can contact the team on one of the following numbers:

East Team

Swansea and Neath: 01792 450042 or Free Phone 0800 0213930.

West Team

Carmarthenshire, Pembrokeshire and Ceredigion: 01792 450044 or Free Phone 0800 0213930.

Where your rent is spent