Maintenance To Your Home

Read below to find out how we help take care of your home long-term.

Damp and Mould

When we identify that damp or mould needs a repair we will fix it. However every day activities like cooking, showering and drying clothes can create moisture in your home which can lead to condensation.

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It can help if you:

  • cover pans when cooking
  • use the extractor fans we have installed in kitchens and bathrooms
  • close  doors to the kitchen or bathroom when you cook or shower
  • do not but furniture up tight against external walls
  • dry clothes outdoors or use a vented tumble dryer
  • open bedroom windows for 5-10 minutes when you get up

Heating your Home

Try to keep your home properly heated. It usually helps to have a low background temperature of at least 15 degrees in all rooms.
Find out how to save money on gas and electric bills from Money Helper.


Condensation is the most common form of damp in rented properties.
It appears when excess moisture in the air comes into contact with a cold surface, such as a window or a cold wall. It can lead to mould growth and tends to be worse in winter.
It can be caused by not ventilating or heating your home properly.
It can also be caused by poor insulation, or faulty heating and ventilation systems. If this is the case we will carry our work to rectify it.

Penetrating Damp

Penetrating damp is caused by water coming through external walls or the roof. It can also happen when there is an internal leak or plumbing problem.  If your home suffers from penetrating damp we will fix it.

Rising Damp

Groundwater soaking up into the bricks or concrete is known as rising damp.

Rising damp is hard to deal with. Some buildings, for example older properties, are more vulnerable to rising damp. Sometimes it can be caused by a repair issue.  If your home suffers from rising damp we will fix it.


Download and read our leaflet for more information.

Preventing Condensation in your Home
Independent Advice from Action for Warm Homes

Cyclical Maintenance

This is programmed work that we undertake to maintain all areas of previously painted surfaces of our properties. It is undertaken on a seven-year cycle and includes:

  • External redecoration of your house or block of flats.
  • Painting of fencing and gates.
  • Internal decoration of communal areas such as stairwells and entrance halls.
  • Please note, we do not paint the inside of your home.
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Planned Improvements and WHQS

Caredig maintains the quality of your home in line with the Welsh Housing Quality Standard (WHQS), a national standard set by the Welsh Government.

As your home gets older we may need to replace or improve items such as bathrooms, kitchens, and windows to make sure that the standard is maintained.

We carry out a cyclical programme of Stock Condition Surveys to predict when these may need to be replaced and the cost of doing this.

We plan every year which of our homes will receive replacement or improvement works based on their age and condition. If your home is due any work, we will let you know what we are planning and when it is likely to happen.


What If I Want To Make My Own Improvements?

You have the right to carry out certain improvements within your home, as long as you receive written permission from us first. Please contact us on 0800 435223 to get more information.