Your Housing Team

The Housing Department is made up of Community Housing Officers, Rent Housing Officers, and the Housing Services Team, who are all here to help.

Housing Services Team

Customer Services Team

The Housing Services Team provide a holistic “one stop shop” for residents and applicants who contact Caredig. The team are committed to providing a great service and resolving all queries in a single interaction. They can help with all Housing related matters such as applying for a home, paying your rent, help with anti-social behaviour and reporting a repair.

You can reach the Housing Services Team 9am to 5pm Monday to Friday by calling 01792 460192, you can also email on info@caredig.co.uk and the team will be happy to help you with your enquiries.

When you contact us by phone, our team will ask you to confirm your date of birth. This helps ensure we are speaking to the correct person before discussing any tenancy information or making changes to your account.

Click above to find your Community Housing Officer and the areas they cover.

Click above to find your Rent Housing Officer and meet the Inclusion Team.