Meet the Income & Inclusion Team
The Income & Inclusion Team will be your key point of contact for your rent account, financial & wellbeing support, community and resident engagement and information on how to get involved to make your community a great place to live.
We can assist with the following:
- Rent account queries
- Financial support to access the right grants and benefits. Check out our Cost of Living Hub
- Wellbeing and tenancy support
- Helping you to become involved in the work of the Association and discussing ways to improve your local community


Rent Housing Officers
Your rent housing officer is here to help you maintain your rent account. They will provide help and guidance in regards to your rent account, budgeting and help you to manage your finances. The Rent Officers are community based and are often meeting with residents. Please call our Housing Services Team with your enquiry on 01792 460192 and info@caredig.co.uk
Emma is our Senior Rents Housing Officer
Emma Rees
Samantha Jones
Eira Evans
Matthew Lloyd
Alice Bater-Davies
Lauren Middleton
The Inclusion Hub
Our Inclusion Hub will focus on financial and social inclusion and resident involvement. We can support you to access benefits, grants, and affordable services such energy packages and bank accounts. We can also support you with your wellbeing, improving your community and helping us to shape the services we provide you.
Carol Johns
01792 482762
07854017328
Carol focuses on resident involvement and community engagement. Contact Carol direct to discuss how you can positively influence the services of Caredig
Emma Williams
07543 368645
Emma focuses on resident involvement and community engagement. Contact Emma direct to discuss how you can positively influence the services of Caredig
Shelene Llewellyn
01792 482443
07767162147
Shelene.llewellyn@caredig.co.uk
If you are a resident in Swansea or Neath and think you could benefit from a little help and support but are not sure where to start, contact Shelene. She can help with all aspects of wellbeing and signpost you for anything else.