Your Community

There are many ways to get involved with the work we do – it’s not all about meetings! If you have the time to spare, we welcome you to enter our competitions, fill in the odd survey or get involved with our new Tenant Hub.

Getting Involved

For more information, contact our friendly Community Engagement officers Carol and Emma.


Carol Johns

Carol Johns

Tenant Engagement Officer

01792 482 762

07854 017 328

Emma Williams

Emma Williams

Tenant Engagement Officer

01792 482 706

07543 368 645


If you are interested in the newsletters we published before our rebrand (when we were known as Family Housing!) you can read the Summer 2021 Edition below! You can also view or download an interactive copy here.

If you would like to download any of the puzzles from the newsletter, you can find them on our competition page along with the competition entry form!

Digital Loans

We can lend you equipment like tablets, phones and data to help you get involved but also to help you with things like keeping in touch with friends and family, online shopping, paying bills and accessing our online services.

If you are interested in borrowing a device, contact Emma or Carol.


TPAS Cymru - Tenant Pulse

TPAS Cymru are the tenant participation organisation for Wales. They’ve created an online tenant panel called Tenant Pulse which enables you to have your say on key tenant related issues.  Your views help shape Welsh Government policy and other key organisations in Wales.

You can sign up in minutes and for every survey you complete you’ll be entered in draws to win High St shopping vouchers.   If you’d like to know more click on the Tenant Pulse button above.

Your Opinion Counts

Feedback from tenants is very important to us – good or bad. It is only by finding out what you think that we can improve our services.

It’s not all about meetings

You can be involved with many of the activities through email, post and telephone. Some of the activities are one-off, fun events.

If you want to become more involved, we will help with training and support.

The Easy Stuff

Fill in a satisfaction survey which you will receive in the post and you can be entered into a draw to win cash.

Open Days and Fun Days are used for gathering your opinions and to give you lots of useful information.

Our Annual Garden Competition is a fun way to get involved and improve your neighbourhood