The Housing Team is here to answer all your tenancy queries and are on hand to help with the day to day management of your tenancy.

The team consists of our Community Housing Officers, Rent Housing Officers, Housing Advisors, the Community Engagement Team and the Money Solutions Team.

What we can help you with

  • Dealing with all rent related matters
  • Helping you with budgeting
  • Help with making sure you are claiming the right benefits and discounts on your Council Tax & water bill
  • Dealing with complaints of anti-social behaviour and breaches of the Tenancy Agreement
  • Helping you through emergency situations so that you maintain your tenancy if you are going through a difficult time
  • Estate and neighbourhood management
  • Amendments to your tenancy agreement
  • Tenancy fraud
  • Mutual exchanges
  • Helping you to become involved in the work of the Association and discussing ways to improve your local community.
A 2 year old girl and four year old boy are sitting with their mother and father and reading a picture book together . they are on a sofa in a conservatory of a modern house. The little girl is really enjoying the picture book , laughing along with mum . The little girl is sucking a dummy pacifier and they are all smiling to camera .